Business broadband is all you need for email access and internet browsing (as long as you don't use a lot of data).
You'll need Infinity business fibre broadband to use cloud applications, video-conferencing, and to transfer large data files quickly.
A leased line is a private line with guaranteed speeds and reliability, essential for when internet access is critical to your business.
If you're using Skype, Office 365 and so on, you'll be needing a fast line so take a look at our Infinity fibre broadband.
Business broadband and fibre broadband cost a little more than home broadband but you get a lot more in return: priority fault repair and 24/7 technical support, plus options for Microsoft Office 365, static IP addresses, and IT support for computers and servers.
You can be sure that we'll always give you the fastest speed available on your business line. Find out more about our commitments under the code of practice
Connect your office and enabled devices to the internet with the award-winning BT Business Hub 5 router.
It uses Smart Wireless, which finds the strongest available signal, and dual-band technology, which gives you excellent performance at both close range and further away. And through smart diagnostics it looks for problems and corrects them before you even know that they're there.
There are 4 GigE Ethernet LAN ports for fast wired connections. The Multi NAT technology allows you to run a private network using your static IP address.
As the account holder, you get one free BT Wi-fi unlimited subscription - worth ?15 a month - which you can start using as soon as you get your order confirmation (that's right: before we've even connected your broadband!).
BT Wi-fi hotspots are available in places like caf?s, hotels, pubs, city centres and many independent businesses. Find your nearest BT Wi-fi hotspots here
Even with our network reliability, things can go wrong.?On the rare occasion this happens, there are many ways we'll be there to support you.
Standard broadband or Infinity options - we'll aim to fix your fault within 2 working days of you reporting the fault to us
Unlimited and Premium broadband or Infinity options - we'll aim to?fix your fault by the end of the next working day
Basic phone line with standard care - we'll aim to fix your fault by the end of the second working day after you've told us about the fault
The response times shown here assume that you report the fault to us (either online or by phone call) before 6pm on a working day.
Access to Office applications online so you can create and access documents anytime, anywhere on any device.
You'll get a single user licence for MS Office 365 Business Essentials (for the length of your broadband contract) worth ?5 a month when you buy any of the following options -
?Access to Professional Office applications online so you can create and access documents anytime, anywhere on any device
You'll get BT Tech Heads included as standard with Premium Broadband and Premium Infinity, giving you remote technical support on a wide range of IT issues for up to 3 computers (PCs or Macs).
We call our IT experts the?"BT Tech Heads". They'll?help you with a wide range of IT problems, not just broadband. And when things get tricky, we can securely takeover your computer to sort out problems and show you what to do.
If you are in a non-fibre area and you're currently on standard broadband, you can upgrade to fibre as soon as it's available at your address.
And if you want to upgrade from standard broadband (10GB) or standard Infinity (50GB) to a service with unlimited usage, you can do so at any time.
A static IP address is unique to you and does not change. You'll need one if you're running servers, websites, FTP hosting, or if you want to..
It's available in 10GB, 50GB, and 100GB options, which you can choose as you place your broadband, fibre or package order.
It gives your business vital online protection, keeping your systems and data completely safe and protecting you from the thousands of threats that appear on the internet every day.
Technical support for your broadband, PCs, Macs,?smartphones, FunnelScape System tablets, servers and software, 24 hours a day.
Based in the UK, our Enhanced IT Support?works like your?own remote?IT department. You get help and guidance?without having the expense of?employing, training,?and paying for your?own IT experts.
Add one of our mobile or SIM-only plans to your broadband or package orders and you'll get ?5 a month off your mobile plan.
Offer available to customers who take out a new broadband, fibre, or package contract, or customers who renew their existing broadband or fibre contract. Exclusions and restrictions may apply.
You can now switch to BT Business without needing to contact your old supplier to get a MAC code. Simply sign up to our broadband or broadband and line packages and we'll contact your old supplier for you. It's as easy as that!
Take a look at our availability checker at the top of the page to see which of our fibre products are available at your premises.
If you've already done that and found that it's not yet available, check the Openreach site to find out the superfast fibre broadband rollout plans for where you are.
Select the BT Wi-fi network from the available networks on your device then login with your ?@' details (we gave you these when you joined us).
Our costs vary from place to place so depending on where your business is, you may see higher, or lower, prices.
If you're on either of our limited services, BT Broadband (10GB limit) or BT Infinity (50GB limit), we'll send you an email when you're close to using 80% of your data allowance.
You can also keep an eye on your usage by logging into your?My BT Business account. Then go to?Manage Services?and click on?Broadband Checker.
Why not stop worrying about additional usage charges altogether by upgrading to one of our Unlimited broadband or fibre options?
Depending on the product you order and the speeds available at your premises, you'll either plug in the BT Hub yourself or we'll send an engineer out to you.
The Hub comes with simple instructions so you shouldn't have any problems. And if you're an existing Infinity customer upgrading your package, you don't need to do a thing - stick with your existing Hub, and we'll take care of the rest.
If you're a new customer, or you're an existing broadband customer and you've upgraded to superfast fibre broadband, we'll send you out a brand new Hub 5.
If you're an existing broadband or superfast broadband customer and you want to change your monthly subscription, but not the type of broadband (broadband or superfast broadband) you're using, then you can carry on using the hub you already have. This saves you the hassle of installing a new one.
BT Business Broadband terms can be found at /terms under the Broadband and Internet Services dropdown in the menu.
This means that in the unlikely event that you have a problem, if you report it before 6pm we'll aim to fix it by the end of the next working day, Monday to Saturday.
If we're late in fixing the fault, you may be eligible to claim ?25 off your next bill through our Customer Service Compensation Scheme.
The speed ranges indicated above are estimates. Your actual broadband speeds will depend upon a number of factors, including the distance of your premises from the exchange, the quality of your line, the number of people using the broadband connection simultaneously, and the equipment you use.
It can take up to ten days for the line to settle at its maximum stable speed. Find out more about the types of things that could impact your broadband service
We aim to provide you with the fastest speed available on your line. Find out more about our commitments under the code of practice.
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